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General Questions.

FAQ.

  • We take the time to understand your business and brand on a deeper level. Instead of relying solely on industry norms, we craft a website that not only reflects the essence of your business but also showcases your unique brand and colour scheme in a stunning, impactful way.

  • FluidWeb Dynamics is proudly based in Bedfordshire, operating remotely to serve businesses across the United Kingdom. Our focus on UK-based clients ensures seamless communication and timely collaboration. At this time, we do not offer services internationally.

  • At FluidWeb Dynamics, we offer a full range of services designed to help you get the most out of your website. From strategic website design, maintenance, and hosting, to SEO services both during and after your website launch, we ensure your site remains fully optimised and up to date with industry standards. We also offer promotional video creation to enhance your website’s engagement and appeal.

    In addition to our core services, we provide AI-powered image enhancement for those moments when you have a photo that needs improvement. If the quality of your image is lacking, we use cutting-edge AI technology to enhance it, ensuring it looks sharp and professional without compromising your site’s overall quality.

  • We use Google Drive to securely exchange media, such as videos and photos, between us and our clients. This platform allows for easy sharing of large files without the limitations and issues that can arise from emailing media.

  • We take pride in delivering stunning, strategic designs that align with our creative standards. Redesigning a website built by another team can limit our ability to craft a cohesive and impactful design. However, we’re happy to use your existing website as inspiration, incorporating elements you like while building a completely new website from the ground up. This ensures a fresh, fully optimised design tailored to your vision and goals.

  • The time required to complete a website depends on your specific needs and goals. On average, we aim to deliver most projects within 1-2 weeks. However, more complex websites with advanced features, may require additional time to ensure every detail is perfect. We’ll always keep you informed of timelines and work efficiently to meet your expectations without compromising quality.

  • Yes, once your website is completed, you'll have the opportunity to review it and provide feedback. Using our built-in commenting system, you can request any changes you'd like before the site goes live. This revision period is completely free of charge and lasts for one week. After this window, additional changes will be subject to standard charges at £20 per hour.

  • At FluidWeb Dynamics, we use Wix Studio to build all of our websites, allowing us to have complete control over every design element. This ensures that your website is fully optimised, responsive, and tailored to your business needs. With Wix Studio, we can create highly functional websites that perform seamlessly across all devices, offering a user-friendly experience that drives engagement and boosts your online presence.

  • FluidWeb Dynamics can take over and manage your current website, but only if it was designed on Wix Studio. Unfortunately, we are unable to take over websites that were custom-coded at this stage.

  • We specialise in serving businesses in the service industry, allowing us to provide a truly tailored experience for our clients. By excluding e-commerce websites (online shops), we focus on creating solutions that align with our expertise and vision, ensuring exceptional results for service-based businesses.

Pricing.

  • At FluidWeb Dynamics, we keep our pricing straightforward. The balance is due once the website is completed to your satisfaction. After your site goes live, we offer ongoing support through a monthly or annual subscription, covering website maintenance, hosting, Domain and SEO services to ensure your site remains optimised and fully functional. To see more about our pricing, click here.

  • The cost of your website depends on the scope of your project. Once you contact us, we’ll discuss your goals and vision to understand exactly what you’re looking for. Based on this, we’ll provide you with a quote tailored to your specific needs.

  • At FluidWeb Dynamics, we offer a 1-week revision period once your website is completed. During this time, you can request any changes or updates to ensure your website is perfect for your business needs - at no additional cost. After this 1-week period, any further modifications or updates will be charged at a rate of £20 per hour with a £20 minimum spend. These changes will be our top priority, so that they're implemented as soon as possible.

    Our goal is to ensure your website is fully optimised and meets your expectations, while providing transparent pricing for ongoing updates.

  • Yes. We can offer a promotional video as a standalone service.

    To see our promotional video pricing, click here.

Subscription.

  • At FluidWeb Dynamics, once payment has been made, we do not offer refunds. If you are on a monthly plan, you can cancel your subscription with one month's notice. For annual subscriptions, you may cancel with a minimum of one month's notice prior to the next payment. This ensures you have flexibility while maintaining our commitment to providing excellent service.

  • Paying annually for your website services offers significant savings. By choosing the annual subscription, you’ll save 15% per year compared to the monthly payment option.

  • Our pricing is based on the specific requirements of your business. We recommend reviewing our prices to get a better understanding of the costs involved.

Contact Us.

Website Maintenance
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